error code 233011 streaming video

[Stacy]

trying to watch an embedded video on a website and getting error code 233011. happens on both chrome and firefox.

 

[Daryl_Dixon]

hey stacy, that error usually means something's blocking the video player. since it's happening on both browsers, a few things come to mind:
* do you use an ad blocker or vpn? try disabling it temporarily.
* maybe test it in an incognito/private window? that disables most extensions.
* could try clearing your browser cache for both, sometimes that helps.
hope one of these works!

 

[drew]

hey stacy, that error usually means something's blocking the video player. since it's happening on both browsers, a few things come to mind:
* do you use an ad blocker or vpn? try disabling it temporarily.
* maybe test it in an incognito/private window? that disables most extensions.
* could try clearing your browser cache for both, sometimes that helps.
hope one of these works!

thanks for the suggestions