I think I can help you out with that, the answer is likely to be guise, it's a bit of an obscure word but it fits the description of appearance, and it's a common answer for that type of clue, if that doesn't work out you might want to take another look at the surrounding letters and see if anything else jumps out, sometimes these clues can be a bit tricky but usually there's a hint somewhere in the puzzle that can help you figure it out.